Customer: Hello, My Heat Pump unit outside is frozen and has a thick block of ice on it. I have turned my unit off. What can I do to thaw out the unit outside?

All Seasons: It isn’t unusual for a heat pump to freeze up in cold weather, but it should kick into “defrost” mode and melt the ice periodically.

When outdoor temps drop below 30 f., it is not uncommon for a heat pump to run continuously. In fact, it is designed to do that to provide steady, comfortable, affordable heat. When “auxiliary heat” goes on, however, the inefficient supplemental electric heating elements kick in, and this can become very expensive.

All heating and air conditioning repairs and service for Fredericksburg, Stafford and Spotsylvania, Virginia.